Congress Plaza Hotel Chicago, Chicago
About the Hotel
The Congress Plaza Hotel & Convention Center has been a prominent fixture in downtown Chicago since 1893. Situated adjacent to Grant Park and the Magnificent Mile, the hotel offers a historical ambiance with modern convenience. It features 4.5 m² of event space, including the iconic Gold Room. The location allows easy access to major attractions, theaters, and dining options.
Location
Conveniently located in the Chicago Loop, the hotel offers easy access to notable attractions such as Millennium Park and Navy Pier. Numerous public transportation options are available nearby, ensuring optimal connectivity. While street layouts may suggest complex navigation, hotel staff assist guests in making efficient travel arrangements around the city.
Rooms
The hotel offers a variety of accommodations, including rooms with views of Lake Michigan and Grant Park. Guests can request the 'Business Class' Lakeview King, which features a work desk tailored for executive travelers. Suites are equipped with flat-screen TVs and coffee makers for added convenience. Many rooms incorporate comfortable furnishings and ample amenities, ensuring a pleasant stay.
Eat & Drink
The Gazebo serves a made-to-order breakfast alongside fresh coffee and pastries, catering to both casual diners and guests on the move. Rafael's provides a casual atmosphere with a focus on American classics and seasonal specialties for lunch and dinner. The Congress Lounge offers a relaxed setting, complete with city views and leather seating for guests to unwind with refreshments.
Leisure & Business
The hotel features extensive event space, ideal for receptions and corporate gatherings, with the notable Gold Room serving as a historical backdrop. Guests can enjoy live music performances at the nearby Symphony Center, adding cultural engagement to their stay. Personalized service is available to enhance guest experiences, particularly for business travelers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Golf course
Services
- Room service
- Housekeeping
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The beautiful lakeside view from the rooms was stunning, but the outdated amenities like the small TV and lack of a microwave were a letdown. The service felt impersonal and rushed, making me question the value for money. However, the convenient location near downtown attractions was a definite plus.
I had a mixed experience at this hotel. The rooms offer a beautiful lakeside view and are spacious with separate bedrooms, but the constant flushing of the toilet was a bit annoying. The service was lacking, with low-standard service and an attitude that felt rushed and unwelcoming. On a positive note, the location is ideal for exploring the downtown area and famous tourist spots. Dining was average, not included, with watery omelette served. The facilities were decent, but nothing extraordinary.
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